Shipping Policy and Guidelines

SHIPPING POLICY AND GUIDELINES

All items in store take 2-7 business days to process. Be sure to add processing time to your shipping time estimates.

Tracking information is available within 5-10 days from the day we sent you the tracking code.

Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, we are unable to guarantee shipping times. These are only estimates.

Location Estimated Shipping Time

United States 12-20 business days

Canada 15-25 business days

Australia, New Zealand 15-25 business days

Rest of world 20-35 business days

Returns/Exchanges/Cancellation

If you would like to cancel your order please do so within 24 hours of your purchase.

No returns or exchanges.

We only replace items if they are defective or damaged. Please send the email to us within 5 days after you receive your package.

If you have a question, contact us at info@luxsgear.com.