FAQs
WHICH COUNTRIES DO WE SHIP TO?
We ship internationally!
WHAT FORM OF PAYMENTS ARE ACCEPTED?
We accept Visa, MasterCard, Amex, Discover and Paypal
HOW MUCH FOR THE SHIPPING?
Only $3.95 for Worldwide Shipping & Handling! We also offer FREE SHIPPING on orders over $35
WHERE IS THE SIZING CHART?
Each product page contains a sizing chart below the product description.
HOW CAN I ADD A DISCOUNT ON MY ORDER?
If you received a discount code from the Luxsgear, the code can be entered on the checkout page.
HOW LONG DOES DELIVERY TAKE?
U.S orders will be shipped via USPS. Shipping methods for International Orders will vary based on the shipping address provided.
Transit Time to United States: 10-20 Business days
Transit time to International: 20-30 Business days
An order takes 3 weeks on average to ship.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; the delivery issue is the responsibility of the shipping company.
If you have any issues with delivery, please email us at info@luxsgear.com
HOW CAN I TRACK MY PACKAGE?
You can check your tracking in the shipping confirmation, you have received.
WHAT IF MY TRACKING NUMBER DOESN’T WORK?
Please get in contact with us and have your order number handy. We'll do our best to track your order manually.
I'VE RECEIVED CERTAIN ITEMS, BUT NOT ALL ITEMS FROM MY ORDER?
We ship our products from different warehouses around the world, and always do our best to ship your items from the closest warehouse to your location. However, this might mean that some items arrive on different dates than others, as they are shipped from different warehouses. We are constantly working on stocking up our warehouses with as many products as we can, but you can probably imagine this is not always possible with many products and 3 warehouse locations. Rest assured, you will get all your items.